Refund policy

At Himayat store, customer satisfaction is our priority. Due to the nature of personal care and wellness products, please read this policy carefully.

1. Returns

• Returns are only accepted if the product is damaged, defective, or incorrect.

• The product must be unused, sealed, and in original packaging.

• Return requests must be made within 48 hours of delivery.

2. Non-Returnable Items

For hygiene and safety reasons, we do not accept returns for:

• Used or opened personal care products

• Items damaged due to customer misuse

• Change of mind after delivery

3. Refunds

• Once the returned item is inspected, we will notify you of approval or rejection.

• Approved refunds will be processed as:

  • Replacement product OR

  • Store credit OR

  • Refund (method depends on order type)

4. Cash on Delivery Orders

• For COD orders, refunds (if approved) may be issued via bank transfer or store credit.

5. Delivery Charges

• Delivery charges are non-refundable unless the error was from our side.

6. Contact for Returns

To request a return or refund, contact us at:
📧 sehatplusstore@gmail.com